Refund policy
Please review your order carefully upon receiving it.
🚫 Final Sale Items
Due to hygiene and product safety considerations, all sales are final for the following products:
- Glow Oils
- Roll-On Fragrances
- Body Butters
These items are not eligible for returns, refunds, or exchanges, except in cases where the item was damaged, defective, incorrect, or there was an error on the part of 64 Sweet Sensations.
🔄 Eligible Returns
Eligible items not listed as final sale may be eligible for return within 5 days of delivery or pickup.
If a return is approved, the customer is responsible for:
- Return shipping costs
- The cost of the return shipping label
- Any other applicable return-related charges
Returned items must be in their original condition and may be subject to inspection before a refund is issued.
⚠️ Damaged, Defective, or Incorrect Items
Please inspect your order as soon as you receive it.
If you receive an item that is:
- Damaged
- Defective
- Incorrect
Please contact us as soon as possible so we can review the issue and determine the appropriate resolution.
If the issue was caused by an error on the part of 64 Sweet Sensations, we will work to make it right.
⏰ Return Timeframe
Approved eligible returns must be requested within 5 days of the order being delivered or picked up.
Returns requested after the 5-day timeframe will not be accepted.
📩 Questions & Assistance
For questions regarding returns, refunds, damaged items, defective items, or incorrect orders, please contact us:
📧 shop64sweetsensations@gmail.com
📞 901-646-0571
Thank you for shopping with 64 Sweet Sensations! 🤍
Because Every Gift Should Be a Sweet Sensation.